Privacy Policy

Effective Date: February 3, 2025

The JAAE Group, INC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services, process payments, and communicate with you. The types of information we collect include:

  • Personal Information: When you interact with us (e.g., by making a purchase, booking a session, subscribing to a newsletter, or filling out a form), we may collect personal information such as:

    • Name

    • Email address

    • Phone number

    • Billing address (for payment processing)

    • Payment information (such as credit card details)

    • Any other information you voluntarily provide

  • Non-Personal Information: We may also collect non-personal information such as:

    • IP address

    • Browser type

    • Device information

    • Pages visited on our website

    • Referring website or search engine terms

This non-personal information helps us to improve our website, enhance the user experience, and tailor our services to meet your needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process payments, deliver services (including readings, coaching, or digital products), and communicate with you regarding your bookings and purchases.

  • To Improve Our Services: To analyze website usage, improve user experience, and enhance our products and services.

  • Marketing and Communication: To send you newsletters, updates, offers, and other promotional communications. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

  • Customer Support: To respond to your inquiries, provide customer support, and address any issues you may have.

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes (e.g., responding to court orders or legal inquiries).

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to protect your data, including:

  • Encryption: Payment information is encrypted using secure socket layer (SSL) technology during transmission.

  • Secure Storage: Personal data is stored securely in accordance with industry standards.

  • Access Control: We limit access to personal information to employees and service providers who require it to perform their duties.

However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with operating our business (e.g., payment processors, email service providers, or hosting services). These providers are required to keep your information confidential and secure.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or government investigations.

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to help us improve functionality, analyze site usage, and remember your preferences.

You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of the site.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • Access: You can request to see the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal limitations.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

  • Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information below.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website and services, and we are not responsible for the content or privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to update or delete your personal information, please contact us at:

Email: [hello@soulmissionschool.com]
Phone: [to be announced]
Address: [4711 Hope Valley Rd STE 4F, Durham, NC 27707]